> I'd hang up the phone I'd rant and rave about "What a bunch of
> jerks" "how stupid can you get" "Why is this woman out to get me?"
I've done that myself plenty of times myself. I know how it is to be
on BOTH sides of customer service. Most recently was when I spent
over 5 mintues in a line to exchange a wrong order at McDonalds, and
the lady helped everyone in front of me then....dissapeared and enver
came back.
> But .... I've worked retail and I know the person on the phone is not in
> charge of making decisions or setting standards.
Come explain that to my hubby. I feel sorry for the poor person
answering the phone ever time he calls somewhere.
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